Engagement
Usage Pattern Reporting
Recurring visual summaries of voice, data, and SMS activity by segment, region, and calendar period—built for planners who need a calm monthly picture rather than raw dumps.
For Capacity planners, commercial analysts, and regional managers
Result Consistent usage calendars and segment comparisons ready for internal distribution
Format Monthly or quarterly report pack with optional briefing call
Duration First pack in 2–3 weeks; thereafter on an agreed cycle
Location Remote delivery with briefings from Can Tho
Pricing From VND 18,000,000 per reporting cycle
Led by Willowcore reporting desk
Included
- Template design aligned to your segment labels
- Scheduled refresh from agreed extracts
- Commentary page highlighting unusual swings
- Archive of prior packs for year-over-year comparison
Outside this scope
- 24/7 monitoring desks
- Customer-facing dashboards for end subscribers
How the work unfolds
- Agree metrics and calendar cadence
- Lock extract window and file naming
- Deliver pack and optional 45-minute briefing
Preparation
Stable extract schedule and named contact for data questions
Constraints
Late extracts shift delivery by the same number of business days